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FAQ
What is in Hot-Pad?

Hot-Pad contains a solution of water, food grade sodium acetate (a form of salt) and the patented red trigger stick.
How is the heat produced?

Bending the patented red trigger stick initiates a non toxic chemical reaction, crystallizing the solution and creating instant heat.
How long does the heat last?

Hot-Pad will typically stay warm for up to 2 hours down to 25 minutes, and then gradually loses heat.  The duration of heat depends on the size of Hot-Pad, how it is used, and how well the product is insulated before usage.
How do you reactivate Hot-Pad?

After each use, place Hot-Pad in a pan of boiling water.  Reduce the heat and simmer five to 20 minutes, depending upon the size of Hot-Pad.  Carefully remove from water and cool to room temperature.  Hot-Pad is now ready to use again.
After Boiling Hot-Pad starts to harden on its own?

This can happen and the way to correct the situation is to re-boil Hot-Pad again.  Make sure to boil it until all of the crystals are gone and then leave Hot-Pad in the boiling water for another few minutes to insure reactivation.   Longer boiling will not affect the product or performance.
How many times can you use Hot-Pad?

Hot-Pad is 100% reusable and when properly taken care of, Hot-Pad can be used hundreds of times.
Can you microwave Hot-Pad?

No, you can’t microwave Hot-Pad.
Are the contents of Hot-Pad safe?

Yes, Hot-Pad is safe, non-toxic and 100% reusable. 
How should Hot-Pad be stored?

Hot-Pad is best stored in the liquid clear state for long term storage.
Where can I get more Hot-Pad products?

Contact a local distributor or call/email us directly.
Have any questions about Hot-Pad that wasn’t answered here?

You can email us at info@hot-pad.com or you can reach our corporate office at (916) 548-0399.  We look forward to speaking with you.

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